This Acceptable Use Policy ("Policy") is part of our Terms of Service ("Legal Terms") and should therefore be read alongside our main Legal Terms: https://goopto.com/terms-conditions. When you use the AI-powered services provided by GoOpto LLC, doing business as GoOpto ("AI Products"), you warrant that you will comply with this document, our Legal Terms, and all applicable laws and regulations governing AI. Your usage of our AI Products signifies your agreement to engage with our platform in a lawful, ethical, and responsible manner that respects the rights and dignity of all individuals. If you do not agree with these Legal Terms, please refrain from using our Services. Your continued use of our Services implies acceptance of these Legal Terms.
Please carefully review this Policy, which applies to any and all:
- (a) uses of our Services (as defined in the Legal Terms);
- (b) forms, materials, consent tools, comments, posts, and all other content available on the Services ("Content");
- (c) material which you contribute to the Services, including any upload, post, review, disclosure, ratings, comments, chat, etc. in any forum, chatroom, review area, or interactive service associated with it ("Contribution"); and
- (d) responsible implementation and management of AI Products within our Services.
Who We Are
We are GoOpto LLC, doing business as GoOpto ("Company," "we," "us," or "our"), a company registered in New Jersey, United States at 180 Talmadge Rd PMB 261, Edison, NJ 08817. We operate the website https://goopto.com (the "Site"), the mobile application GoOpto (the "App"), as well as any other related products and services that refer or link to this Policy (collectively, the "Services").
Use of the Services
When you use the Services, you warrant that you will comply with this Policy and with all applicable laws. You also acknowledge that you may not:
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
- Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
- Engage in unauthorized framing of or linking to the Services.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Make improper use of our Services, including our support services, or submit false reports of abuse or misconduct.
- Engage in any automated use of the Services, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
- Attempt to impersonate another user or person or use the username of another user.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
- Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services, except as expressly permitted by applicable law.
- Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
- Delete the copyright or other proprietary rights notice from any Content.
- Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
- Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Sell or otherwise transfer your profile.
- Use a buying agent or purchasing agent to make purchases on the Services.
Subscriptions
If you subscribe to our Services, you understand, acknowledge, and agree that you may not, except if expressly permitted:
- Engage in any use, including modification, copying, redistribution, publication, display, performance, or retransmission, of any portions of any Services, other than as expressly permitted by this Policy, without the prior written consent of GoOpto LLC, which consent GoOpto LLC may grant or refuse in its sole and absolute discretion.
- Reconstruct or attempt to discover any source code or algorithms of the Services, or any portion thereof, by any means whatsoever.
- Provide, or otherwise make available, the Services to any third party.
- Intercept any data not intended for you.
- Damage, reveal, or alter any user's data, or any other hardware, software, or information relating to another person or entity.
AI Products
When you use the AI Products provided by GoOpto LLC, doing business as GoOpto, you warrant that you will not:
- Deploy AI techniques that utilize subliminal, manipulative, or deceptive methods designed to distort behavior and impair informed decision-making, particularly when such actions cause significant harm to individuals.
- Exploit vulnerabilities related to age, disability, or socio-economic circumstances through AI in a way that distorts behavior or decision-making, especially if this results in significant harm to the individual.
- Use AI systems for biometric categorization that infer sensitive attributes such as race, political opinions, trade union membership, religious or philosophical beliefs, sex life, or sexual orientation.
- Implement AI-based social scoring systems that evaluate or classify individuals or groups based on their social behavior or personal traits in a manner that causes harm, discrimination, or unfair treatment.
- Assess the risk of an individual committing criminal offenses based solely on profiling, personality traits, or other non-behavioral factors.
- Compile facial recognition databases through untargeted scraping of facial images from the internet, social media, or CCTV footage.
- Use AI to infer emotions in sensitive environments such as workplaces, educational institutions, or any other context where such analysis could lead to discrimination, unfair treatment, or privacy violations.
- Engage in real-time remote biometric identification of individuals in public places.
Artificial Intelligence
We recognize the significant impact AI can have on our users and society, and we are dedicated to ensuring that our AI Products are designed and operated in a manner that aligns with comprehensive ethical standards. We aim to use AI to enhance user experiences while upholding fairness, transparency, and accountability principles.
This Policy applies to all AI-powered features, services, and systems in our Services. It governs the development, deployment, and use of AI technologies to protect users' rights and maintain transparency in all AI operations. This Policy applies to all stakeholders, including employees, third-party vendors, and partners who contribute to or interact with our AI Products.
Enforcement
Any misuse of our AI Products or failure to adhere to the standards outlined in this Policy will result in appropriate actions to ensure the integrity of our platform and the protection of our users. The specific consequences for misuse of AI may vary depending on the nature and severity of the violation and the user's history with our Services.
Violations may include, but are not limited to:
- Engaging the AI Products in ways that violate user privacy, manipulate data, disregard ethical guidelines, or are against AI Service Providers' terms of use.
- Deploying AI in a manner that introduces or causes bias, leading to unfair treatment of users or groups.
- Improper handling, storage, or use of data by AI Products, leading to breaches of user trust and legal compliance.
- Using AI in a way that compromises the privacy and security of our systems, data, or users.
Depending on the violation, GoOpto may take one or more of the following actions:
- Warnings: The responsible party may receive a formal warning and be required to cease violating practices.
- Temporary Suspension: In cases of repeated or more severe violations, the responsible individual's access to AI Products or certain features of our platform may be temporarily suspended while the issue is investigated.
- Termination of Access: Serious violations, particularly those that result in harm to users or breach privacy or other regulations, may lead to the permanent termination of access to our AI Products and Services.
- Legal Action: In cases where the misuse of AI leads to significant harm, data breaches, or legal violations, we may pursue legal action against the party responsible. This could include reporting the incident to law enforcement or regulatory bodies.
- Public Disclosure: For incidents that impact public trust or involve severe ethical breaches, we reserve the right to publicly disclose the violation and the actions taken in response to maintain transparency and accountability.
Commitment to Responsible AI
In addition to the consequences outlined above, we are deeply committed to repairing any harm caused by the misuse of AI. We will correct biased outcomes and implement additional safeguards to prevent future violations.
We are committed to the ongoing refinement and enhancement of this Policy. As technology evolves and regulatory environments shift, we will regularly review and update this Policy to reflect technological advancements and legal changes related to AI, ensuring that our practices remain legally sound and socially responsible.
Messaging and Communications Compliance
The Services include tools that allow you to send SMS text messages, emails, voice calls, and other communications to your own contacts and customers. When you use these tools, you are solely responsible for your campaigns, message content, recipient selection, timing, and legal compliance. You warrant that you will:
- Obtain and maintain all legally required consents from recipients before sending communications, including prior express written consent for marketing text messages and calls as required by the Telephone Consumer Protection Act (TCPA) and applicable state laws.
- Comply with all applicable communications laws and regulations, including the TCPA, the CAN-SPAM Act, and applicable carrier and messaging industry guidelines (including A2P 10DLC registration requirements).
- Honor all opt-out requests promptly, including "STOP" replies to text messages and unsubscribe requests in emails, and maintain accurate suppression lists.
- Not send messages containing content prohibited by carriers or messaging providers, including content related to sex, hate, alcohol, firearms, tobacco, cannabis, or illegal substances (commonly referred to as SHAFT-C content), or content that is deceptive, fraudulent, or misleading.
- Accurately identify yourself or your business as the sender of every communication and not misrepresent the origin of any message.
- Not use purchased, rented, scraped, or third-party contact lists for which you do not hold valid, documented consent.
You agree to maintain records of recipient consent and to produce them to us upon request. We may suspend or terminate messaging capabilities, or your account, for violations of this section, and you are solely responsible for any fines, penalties, carrier fees, or claims arising from your communications, as further described in the indemnification provisions of our Legal Terms.
Contributions
In this Policy, the term "Contributions" means:
- any data, information, software, text, code, music, scripts, sound, graphics, photos, videos, tags, messages, interactive features, or other materials that you post, share, upload, submit, or otherwise provide in any manner on or through the Services; or
- any other content, materials, or data you provide to GoOpto or use with the Services.
Some areas of the Services may allow users to upload, transmit, or post Contributions. We may, but are under no obligation to, review or moderate the Contributions made on the Services, and we expressly exclude our liability for any loss or damage resulting from any of our users' breach of this Policy. Please report any Contribution that you believe breaches this Policy; however, we will determine, in our sole discretion, whether a Contribution is indeed in breach of this Policy.
You warrant that:
- you are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and this Policy;
- all your Contributions comply with applicable laws and are original and true (if they represent your opinion or facts);
- the creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party; and
- you have the verifiable consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and this Policy.
You also agree that you will not post, transmit, or upload any (or any part of a) Contribution that:
- is in breach of applicable laws, regulation, court order, contractual obligation, this Policy, our Legal Terms, or a legal duty, or that promotes or facilitates fraud or illegal activities;
- is defamatory, obscene, offensive, hateful, insulting, intimidating, bullying, abusive, or threatening to any person or group;
- is false, inaccurate, or misleading;
- includes child sexual abuse material, or violates any applicable law concerning child pornography or otherwise intended to protect minors;
- contains any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner;
- promotes violence, advocates the violent overthrow of any government, or incites, encourages, or threatens physical harm against another;
- is obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, contains sexually explicit material, or is otherwise objectionable (as determined by us);
- is discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age;
- bullies, intimidates, humiliates, or insults any person;
- promotes, facilitates, or assists anyone in promoting and facilitating acts of terrorism;
- infringes, or assists anyone in infringing, a third party's intellectual property rights or publicity or privacy rights;
- is deceitful, misrepresents your identity or affiliation with any person, and/or misleads anyone as to your relationship with us or implies that the Contribution was made by someone other than you;
- contains unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation that have been "paid for," whether with monetary compensation or in kind; or
- misrepresents your identity or who the Contribution is from.
Prohibited Goods and Services
You may not use our Services to offer, present, promote, sell, give away, or otherwise make available to others any good or service involving:
- items that promote, encourage, facilitate, or instruct others how to engage in illegal activity;
- cigarettes or tobacco products;
- controlled substances and/or other products that present a risk to consumer safety, narcotics, steroids, or drug paraphernalia;
- specific knives or other weapons regulated under applicable law;
- firearms, ammunition, or certain firearm parts or accessories;
- certain sexually oriented materials or services;
- certain items before the seller has control or possession of the item;
- stolen goods;
- products or services identified by government agencies to be highly likely to be fraudulent; and
- any transaction or activity that requires pre-approval without having obtained said approval.
Reviews and Ratings
When your Contribution is a review or rating, you also agree that:
- you have firsthand experience with the software and services being reviewed;
- your Contribution is true to your experience;
- you are not affiliated with competitors if posting negative reviews (or linked in any way to — e.g., by being the owner or seller/manufacturer of — a product or service if posting positive reviews);
- you cannot make or offer any conclusions as to the legality of conduct;
- you cannot post any false or misleading statements;
- you do not and will not organize a campaign encouraging others to post reviews, whether positive or negative.
Reporting a Breach of This Policy
We may, but are under no obligation to, review or moderate the Contributions made on the Services, and we expressly exclude our liability for any loss or damage resulting from any of our users' breach of this Policy.
If you consider that any Service, Content, or Contribution:
- breaches this Policy — please call (+1) 888-998-0370, email us at support@goopto.com, or refer to the contact details at the bottom of this document to let us know which Service, Content, or Contribution is in breach of this Policy and why;
- infringes any third-party intellectual property rights — please email us at support@goopto.com.
Users can also send detailed feedback on their interactions with our AI Products by emailing support@goopto.com or referring to the contact details at the bottom of this document. You should include specific details about the AI interaction, such as the context, the nature of the concern, and any relevant screenshots or documentation.
We will reasonably determine whether a Service, Content, or Contribution breaches this Policy.
Consequences of Breaching This Policy
The consequences for violating our Policy will vary depending on the severity of the breach and the user's history on the Services. By way of example:
We may, in some cases, give you a warning and/or remove the infringing Contribution; however, if your breach is serious or if you continue to breach our Legal Terms and this Policy, we have the right to suspend or terminate your access to and use of our Services and, if applicable, disable your account. We may also notify law enforcement or issue legal proceedings against you when we believe that there is a genuine risk to an individual or a threat to public safety.
We exclude our liability for all action we may take in response to any of your breaches of this Policy.
Complaints and Removal of Legitimate Content
If you consider that some Content or Contribution has been mistakenly removed or blocked from the Services, please refer to the contact details at the bottom of this document and we will promptly review our decision to remove such Content or Contribution. The Content or Contribution may stay "down" while we conduct the review process.
Disclaimer
GoOpto is under no obligation to monitor users' activities, and we disclaim any responsibility for any user's misuse of the Services. GoOpto has no responsibility for any user or other Content or Contribution created, maintained, stored, transmitted, or accessible on or through the Services, and is not obligated to monitor or exercise any editorial control over such material. If GoOpto becomes aware that any such Content or Contribution violates this Policy, GoOpto may, in addition to removing such Content or Contribution and blocking your account, report such breach to the police or appropriate regulatory authority. Unless otherwise stated in this Policy, GoOpto disclaims any obligation to any person who has not entered into an agreement with GoOpto for the use of the Services.
How Can You Contact Us About This Policy?
If you have any further questions or comments, or wish to report any problematic Content or Contribution, you may contact us at:
GoOpto LLC, doing business as GoOpto
180 Talmadge Rd PMB 261
Edison, NJ 08817
United States
Phone: (+1) 888-998-0370
Email: support@goopto.com