This SMS Program Policy explains how GoOpto LLC, doing business as GoOpto ("we," "us," or "our") sends text messages, how we obtain your consent, the types of messages you may receive, how to opt out, and your rights. This policy applies to all SMS and MMS messaging sent through the GoOpto platform and by businesses using the GoOpto platform to communicate with you.
Consent
By submitting your mobile phone number through any GoOpto web form, by texting a GoOpto owned keyword or short code, or by checking a consent box during onboarding, you expressly consent to receive recurring automated marketing and transactional SMS and MMS messages from GoOpto and its partners at the telephone number you provided.
Consent is not required as a condition of purchasing any goods or services. Message frequency varies. Standard message and data rates may apply depending on your wireless carrier plan.
You may revoke your consent at any time by replying STOP to any message, by emailing support@goopto.com, or by contacting us at 888-998-0370. Opting out may prevent you from receiving certain account related or service related communications.
How to Opt Out
Reply STOP to any SMS message from GoOpto to immediately opt out of marketing messages. Reply HELP to any message for assistance.
You may also opt out by emailing support@goopto.com or calling 888-998-0370 during normal business hours.
After opting out you may receive one final message confirming your opt out. Transactional messages required to fulfill a service or order may continue to be sent where permitted.
Message Types
Marketing messages may include promotions, special offers, reminders, product updates, newsletters, and event invitations.
Transactional messages may include appointment reminders, account verification, order confirmations, billing notices, and customer support replies.
Where applicable, GoOpto may send messages on behalf of the business you are communicating with. Those businesses are responsible for the content they send.
Carrier Participation
Participating carriers for the GoOpto SMS program include, but are not limited to, AT&T, Verizon Wireless, T-Mobile, Sprint, US Cellular, and other major and regional carriers.
Carrier participation and message delivery are not guaranteed. Delivery may be affected by carrier limitations, network issues, or mobile number changes.
Fees and Rates
Standard message and data rates may apply to messages you receive from GoOpto. Check with your wireless carrier if you have questions about your messaging plan.
Privacy
Information you provide through our SMS program is handled in accordance with our Privacy Policy. Your mobile number will not be sold or rented to third parties for their independent marketing use.
Support
For support related to our SMS program, including help opting out, reporting spam, or resolving delivery issues, contact us at support@goopto.com or 888-998-0370.
Changes to This Program
GoOpto reserves the right to modify this SMS Program at any time. We will update the Last updated date above when material changes are made. Continued participation after changes constitutes acceptance of the updated terms.
Contact Us
Should you have any questions or inquiries regarding this SMS Program, please contact us at:
GoOpto LLC, doing business as GoOpto
180 Talmadge Rd
Edison, NJ 08817
United States
Phone: (+1) 888-998-0370
Email: support@goopto.com