Build a Reputation Customers Can Trust
Bring review requests, customer feedback, monitoring, and responses into one connected system. Build a stronger online presence while giving your team greater visibility into what customers are saying.
Integrates with Google, Facebook, Yelp & More
New 5 Star Review
Review Request Sent
via SMS and Email
Response Draft Ready
Reviews to Respond To
Manage Your Reputation From One Place
Customer feedback can influence how people perceive your company before they ever contact you. GoOpto helps bring review generation, monitoring, responses, and reputation activity together so your team can manage the customer experience more consistently.
Review Requests
Send review requests through supported text and email workflows at relevant points in the customer journey.
Review Monitoring
Monitor customer reviews and reputation activity across supported platforms from a centralized system.
Review Responses
Manage responses to customer reviews and use AI assistance where appropriate to help your team respond efficiently and professionally.
Reputation Insights
Track review activity, ratings, response activity, and other reputation trends to better understand customer sentiment over time.
New 5 Star Review
Google · 2m ago
Review Request Sent
SMS and Email · 18m ago
Response Draft Ready
Reviews to Respond To · 3
Facebook Review
Monitoring · 1h ago
Request Customer Reviews at the Right Time
Create consistent review outreach by sending requests through supported text and email workflows. Trigger requests at relevant points in the customer journey and manage follow up communication without relying entirely on manual outreach.
Automated Triggers
Send review requests based on supported events such as completed services, customer activity, or defined workflow actions.
SMS and Email
Reach customers through supported text and email review request workflows.
Customizable Messaging
Create messaging that reflects your company and provides customers with a clear path to leave feedback.
Follow Up Workflows
Send additional review request communication based on configured timing and customer activity.
Monitor and Manage Reviews From One Place
Bring review activity from supported platforms into a centralized view so your team can monitor customer feedback, identify reviews that need attention, and manage responses more efficiently.
Centralized Monitoring
View incoming reviews and reputation activity from supported platforms within one centralized system.
Review Responses
Respond to customer reviews while keeping response activity organized and visible to your team.
AI Response Assistance
Use AI to help draft professional responses based on the review while keeping your team in control of what is ultimately published.
Team Visibility
See which reviews need attention, which have received responses, and what reputation activity is occurring across the organization.
Fantastic service from start to finish. The team was professional and on time.
Thank you so much for the kind words, Sarah! We are thrilled the team delivered a professional and on time experience.
Great experience overall, would recommend to friends and family.
Needs ResponseHighly recommend. Clear communication and the results exceeded expectations.
RespondedShowcase Your Best Reviews Anywhere
Bring customer feedback directly to your website with a dynamic review widget that displays selected reviews from supported platforms. Add visible social proof throughout your site while maintaining control over which reviews appear.
Embed Across Your Website
Add the review widget to supported website platforms and place customer reviews on the pages where they can provide useful context for potential customers.
Control What You Display
Configure which reviews appear within the website widget using available rating and display settings.
Keep Reviews Current
Keep displayed reviews connected to supported reputation sources so your website can continue showcasing recent customer feedback without manually rebuilding review sections.
What Our Customers Say
"Absolutely incredible service. They showed up on time and exceeded all expectations. Highly recommend!"
"Very professional and courteous. The team was a pleasure to work with from start to finish."
Understand How Your Reputation Is Evolving
Track review activity, ratings, response activity, and customer feedback trends from a centralized view. Give your team greater visibility into how your online reputation changes over time.
Total Reviews
1,284
+42% volume
New Reviews
38
This month
Average Rating
4.9/5
Maintained
To Respond
3
Action required
Review Volume
Trending UpPlatform Breakdown
Review Activity
Track incoming review activity and understand how review volume changes over time.
Rating Trends
Monitor changes in overall ratings across supported review platforms and locations where available.
Response Activity
See which reviews have received responses and identify reviews that may still require attention.
Customer Sentiment
Use available reputation and feedback data to better understand patterns in customer sentiment over time.
Platform Visibility
Compare reputation activity across supported review platforms from a centralized view.
Ready for Your Next Stage of Growth?
Tell us where you are today and where you want to go. Our team will connect with you to discuss the systems, technology, and opportunities that can support your next stage of growth.
